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04 — Runbook

On-call quick reference

  • Primary on-call:
  • Secondary on-call:
  • Escalation path:
  • Status page:
  • Dashboards:

Common procedures

Deploy a hotfix

Step-by-step with exact commands.

Roll back

Step-by-step with exact commands. Include verification step.

Rotate secrets

Add a new environment / tenant

Incident playbooks

Symptom:

  • Likely cause:
  • Diagnosis steps:
  • Fix:
  • Verification:

Symptom:

  • Likely cause:
  • Diagnosis steps:
  • Fix:
  • Verification:

Known issues & workarounds

Issue Workaround Permanent fix tracked in